Frequently Asked Questions

Everything you need to know about shopping with ShopRiffraff.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as 'Final Sale' cannot be returned or exchanged.

How do I know what size to order?

Each product page features a detailed size guide. Since we curate unique pieces from various designers, we also include 'Fit Notes' in the description to tell you if an item runs small, large, or true to size.

Do you ship internationally?

Yes, ShopRiffraff ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Afterpay and Klarna.

How can I track my package?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery's progress in real-time.